The Linear Assignment Method for Ranking of Organizations with Service Quality Approach: A Case Study of Hotels in City of Isfahan

Hadi Shirouyehzad; Mohammad Mehdi Tavakoli; Mostafa Badakhshian

Volume 3, 1(4) , December 2016, , Pages 49-57

  One of the most important issues in modern societies is to provide better services and evaluation of provided services. Service organizations are always looking to increase their level of customer satisfaction. In this context, Service quality and service quality gaps analysis are taken into account. ...  Read More