One of the stages of crisis management is planning and initial preparation to deal with the crisis. During natural disasters, one of the main activities is the logistics of relief groups and the activities of relief teams to save the lives of the victims of the accident. A review of past events shows that the chances of rescuing the injured decrease and that a quick and correct decision is important in this situation. This paper presents a two-phase hybrid approach to decision-making and prioritization of affected regions to send relief teams. In this approach, multi-criteria decision-making methods in two phases are used to consider different indicators in achieving the optimal solution. In the first phase, with the help of the primary decision matrix, the AHP, TOPSIS and AHP-TOPSIS methods are used. And in the second phase, according to the results obtained from the first phase, the secondary decision matrix is created. With the CoCoSo method's help, one of the newest methods in this field, areas are prioritized for relief. In order to implement the proposed approach, the city of Amol has been studied.