Document Type : Research Paper


1 Department of Industrial Engineering, Payame Noor University, Tehran, Iran

2 Industrial engineering department, Islamic Azad university, Branch of lahijan

3 Faculty of Mechanic and Industrial Engineering, Department of Industrial Engineering, Qazvin Branch, Islamic Azad University, Qazvin, Iran

4 Master of Industrial Engineering, Department of Industrial Engineering, Azad University, South Tehran Branch, Tehran, Iran

5 PhD student in IT Management, Department of IT Management, Qeshm Branch, Islamic Azad University, Qeshm, Iran



China introduces a new strain of coronavirus as a causative of a new respiratory disease after several people contracted an unusual pneumonia in December 2019. The World Health Organization stated that the outbreak of the virus resulted in public health emergencies around the world. Humanitarian supply chain management is concerned with managing the efficient flow of aid materials, information and services and aim to reduce the impact of disaster on human lives. In this paper, provides a ranking for key resources in the humanitarian supply chain in the emergency department of Iranian hospital using hybrid decision-making method under COVID-19 conditions. According to the obtain results, Nurses in RK 1, Receptionists RK 2, General surgeon RK 3, Heart residents RK 4 and Pulmonologist RK 5. Hybrid decision-making method in this paper is an invaluable contribution to the emergency department and medical managers for evaluates of current situation Emergency Department when crisis occur.


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