Document Type : Research Paper

Authors

1 Master student in Strategic Entrepreneurship in International Marketing School of Business, Innovation and Sustainability, Halmstad University, Halmstad, Sweden

2 Assistant Professor in business Analytics, School of Strategy and Leadership, Faculty of Business and Law, Coventry University, Coventry, UK CV1 5DL

3 Lecturer, School of Information and Communication Technology, College of Science and Engineering, University of Tasmania, Hobart, Australia

Abstract

This paper aims to introduce a business model for eco-tourism residences based on Osterwalder’s canvas business model with a creative tourism approach. Despite the significance of creative tourism and business model of eco-tourism residences, there is still a lack of sufficient attention to these issues in the literature. Moreover, regarding the growing tourism industry in Iran and the importance of creative tourism in cultural and adventure tourism, it is necessary to seek new ideas to improve service quality and the business owners’ knowledge of their industry. In this regard, this multiple case study research is conducted by semi-structured interviews with seven eco-tourism residence owners in Iran. Open and axial coding methods were adopted for data analysis. This research identifies the main components of nine blocks of Osterwalder’s canvas business model for eco-tourism residences, including, value proposition, customer segments, customer relationships, channels, key resources, key activities, key partners, revenue streams, and cost structure. The results of this study show that the supply factors of creative tourism framework including diversity of world cultures, the provision of unique culture, infrastructure, local crafts, hospitality, creative industries, cultural tourism resources, and more types of tourism are connected to the value propositions in the presented business model.

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