Performance evaluation and benchmarking
malihe Ebrahimi
Abstract
Performance measurement is an annual process that evaluates employee performance and productivity against predetermined goals. Performance management is a determining factor in raising salaries and promoting employees. It can accurately examine the skills, strengths, and weaknesses of employees. So, ...
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Performance measurement is an annual process that evaluates employee performance and productivity against predetermined goals. Performance management is a determining factor in raising salaries and promoting employees. It can accurately examine the skills, strengths, and weaknesses of employees. So, it is very essential. In this paper, indicators are determined based on a Balanced Scorecard (BSC) to evaluate the performance of wood industry employees. For this purpose, 47 indicators are suggested and investigated by a questionnaire, of which 38 are confirmed using the nonparametric Wilcoxon’s signed-rank. The confirmed indicators are ranked using the TOPSIS and SAW methods. BCS has four dimensions, the dimension of growth and learning, the dimension of internal processes, the dimension of customer, and the dimension of finance. According to the results, the dimension of growth and learning is more important in the wood industry. Among the sub-indicators, the indicator of performing assigned tasks, the indicator of traffic and attendance, and the indicator of trust and responsibility are three critical indicators in the performance of wood industry employees.
Supply chain management
Mohammad Reza Razdan; Saeed Aghasi; Sayyed Mohammad Reza Davoodi
Abstract
Supply chain risk management involves identifying, ranking, and adopting appropriate strategies to control and deal with risks that could disrupt chain performance. These risks can be caused by different issues and descriptions and surveys about these risks are associated with uncertainty, ambiguity, ...
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Supply chain risk management involves identifying, ranking, and adopting appropriate strategies to control and deal with risks that could disrupt chain performance. These risks can be caused by different issues and descriptions and surveys about these risks are associated with uncertainty, ambiguity, qualitativeness and incomplete and sometimes contradictory information. Therefore, their ranking needs the techniques that can model the mentioned issues. neutrosophic logic makes it possible to model propositions with uncertainty, incomplete information, ambiguity, qualitativeness, and even inconsistency. Accordingly, the approach of the present study is to use a combined method of neutrosophic hierarchical analysis and TOPSIS for ranking the risk. Core of this paper is proposed a hybrid decision making method for identification and ranking of supply chain management by a Neutrosophic analytical hierarchy process and TOPSIS approach. The case study is Mobarakeh Steel Company of Isfahan and three criteria including resilience, agility and robustness are considered as major strategies to deal with risk and seventeen risk-related issues are ranked as options. The results show that government constraints, economic and environmental risks, inventory shortages, technology risk, forecast risk and financial (cash) problems are the most important risks threatening the supply chain. Therefore, we believe that the proposed framework provides managers with valuable knowledge for decision making.
Decision analysis and methods
Kaveh Fahimi; Ali Jafari Shahrestani; Ali Reza Zamaninejad; Fereshteh Kaboli
Abstract
This paper addresses the problem of constructing a performance assessment model. The developed model is constructed based on strategic management, intelligence systems, and expert ideas, and then it is implemented in Tehran municipality to show acceptable results for mayors. The proposed model consists ...
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This paper addresses the problem of constructing a performance assessment model. The developed model is constructed based on strategic management, intelligence systems, and expert ideas, and then it is implemented in Tehran municipality to show acceptable results for mayors. The proposed model consists of 10 steps, including team construction, vision consideration, process identification, indicator selection, weight calculation, data collection, data Extract-Transform-Load, data warehouse, analysis and reporting, feedback, and improvement processes. Analytical Hierarchy Process and Technique for Order of Preference by Similarity to Ideal Solution are used for weight calculations and ranking the city's distinct. In addition, we use the Simple Weighted Mean method in four different data normalization ways and standardize the data to compare the results and use a criterion to select the robust answer. Moreover, we compare our model with the European Foundation for Quality Management model and Balance Scorecard. The proposed model is conducted at offices of plan monitoring, project control, and performance evaluation in planning, human capital development, and council affairs department at Tehran municipality.
Supply chain management
Ali Mansory; Abbas Nasiri; Nabiollah Mohammadi
Abstract
The main purpose of this paper is to identify the traditional, green and effective resilience criteria in the performance of green and resilient suppliers and their ranking with path analysis, SWARA and TOPSIS combined approach in Fanavaran Petrochemical Company. The research method is applied in terms ...
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The main purpose of this paper is to identify the traditional, green and effective resilience criteria in the performance of green and resilient suppliers and their ranking with path analysis, SWARA and TOPSIS combined approach in Fanavaran Petrochemical Company. The research method is applied in terms of goal and descriptive-survey in terms of data collection. By a comprehensive review of the literature, first a set of key performance criteria and sub-criteria (traditional, green, and resilience) were extracted. Then, using the path analysis approach, the effectiveness of these criteria was evaluated in Fanavaran Petrochemical Company. The statistical population included 55 experts of the mentioned company, which due to the limited size of the population, all members were considered as the research sample. The path analysis result showed that all identified criteria affect the company’s supplier’s performance. Then, using new SWARA decision-making technique and also the opinions of 30 experts, the criteria and sub-criteria were evaluated and their weight (importance) was extracted. In the final evaluation of the main criteria, the criterion of “resilience” was in the first rank, the criterion of “green” in the second rank and the criterion of “traditional” in the last rank. Subsequently, due to the sensitivity of the ranking of green and resilient suppliers in the company, using the TOPSIS decision-making technique and based on the extractive weight of the criteria, seven suppliers of the company were evaluated by the experts and the final ranking of the suppliers in terms of performance was determined. Thus, the proposed approach of this research provides a valuable conceptual framework for company’ managers to improve the situation of the suppliers in terms of the environmental issues and resilience. Also, the development and improvement of traditional criteria and selection of suppliers of the company based on green standards and resilience were the main goals of this research.
Decision analysis and methods
Iman Ajripour; Milad Asadpour; Leila Tabatabaie
Abstract
The organization Performance management is an important component that directly affects the total performance of the organization and the competitive environment. Hence, manager(s) performance is one of the most important functional parts of an organization. Senior manager(s) decisions are one of the ...
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The organization Performance management is an important component that directly affects the total performance of the organization and the competitive environment. Hence, manager(s) performance is one of the most important functional parts of an organization. Senior manager(s) decisions are one of the most important factors affecting the organization performance management. In this paper, organization performance management is evaluated using criteria derived from Balanced Scorecard. The purpose of this paper is to prioritize alternatives related to manager(s) performance in an organization using multi-criteria decision-making, i.e. PROMETHEE, ELECTRE, and TOPSIS and provide a model for it. Mean Maximum-Minimum Square Ranks method is proposed to combining the results obtained from applying multi-criteria decision-making methods. Also, roadmaps are presented for alternatives with higher priority for the organization. The proposed model provides the possibility of solving issues related to the organizational performance by analyzing various alternatives and criteria for organization manager(s). To evaluate the efficiency of the proposed approach, the model is implemented in a petrochemical company, which its final products are used to make fibers.
Elaheh Maghsoudi; Hadi Shirouyehzad; Arash Shahin
Volume 2, Issue 3 , September 2015, , Pages 195-203
Abstract
Uncertainly and change in the business environment has been a major topic in conducting research for long time. It seems that to recognize and classify the factors affecting organizational agility, need to specify the amount of their importance, because of knowing agility helps managers for better performance ...
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Uncertainly and change in the business environment has been a major topic in conducting research for long time. It seems that to recognize and classify the factors affecting organizational agility, need to specify the amount of their importance, because of knowing agility helps managers for better performance and success of their company. The purpose of this research is assessment and priority of drivers and capabilities agility that influence in performance of project based organization. The research data are collected through questionnaire and the research methodology is based on Topsis technique. Result of the study shows that between agility capabilities competency and between agility drivers change in competition basis have the most influence in performance of the organization.
Hadi Shirouyehzad; Arash Shahin; Mina Dayani
Volume 2, Issue 2 , June 2015, , Pages 97-110
Abstract
To achieve the business goals, projects must be accurately done by project-based organizations. So, the aware of project performance is vital for this type of organizations. Given the projects play an important role in the development of any society, so the use of the best ways to implement, is very ...
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To achieve the business goals, projects must be accurately done by project-based organizations. So, the aware of project performance is vital for this type of organizations. Given the projects play an important role in the development of any society, so the use of the best ways to implement, is very important. One of the most important methods employed is agile project management .method that the purpose of the application of this approach is delivering value to the employer. The employer in this project plays an important role. The contractor will also have an important role in the implementation of projects, knowledge of the perceptions of the employer and contractor project management agility standards play an important role in improving implementation of the projects. The purpose of this paper is that examine the criteria for agile project management, then compare it with the traditional method. Therefore, evaluates the projects in Foolad Technique according to perception of contractors and employer of the criteria for agile project management agility using MCDM. From 6 project which studying in Foolad Technique, project of Foundation equipment Abarkooh rolling Hall, received the highest level of priority based on perception of contractors and employers. The managers can increase and estimate the agility level of their organization through knowing and using these criteria.
