Quality Control
Internal audit program planning and implementation determinants of an automotive company's ISO 9001 quality system

Forbes Chiromo; Nomupendulo Nokuthula Msibi

Volume 10, Issue 3 , July 2023, , Pages 492-505


  This single case study examined how key internal audit planning and implementation determinants impacted a South African automotive company's ISO 9001 Quality Management System (QMS) objectives. The study used a mixed method approach; qualitative data nesting in quantitative data. The purposive sampling ...  Read More