Document Type : Research Paper


1 Associate Professor, Department of Management, Yazd University, Yazd, Iran

2 Assistant Professor of Bam Higher Education Complex

3 Yazd University, Yazd, Iran

4 Master of Industrial Management, Faculty of Economics, Management and Social Sciences, Shiraz University

5 PhD in Industrial Management, Yazd University

6 Ph. D Candidate, Department of Management, Yazd University,


Review of previous research shows that a systematic and comprehensive approach to the factors and dimensions of Supply Chain Resilience (SCR) has received less attention in this field. Therefore, the aim of this study is to design a model of factors influencing SCR. This research is considered applied and development-oriented in terms of its objective and was conducted in the tile and ceramic industry in Yazd province. In doing so, the study primarily investigated publications indexed on scientific databases, extracting the factors affecting SCR through a systematic approach and the meta-synthesis method. Following that, a model was constructed that consisted of 33 factors falling under five dimensions: 1) production and distribution management, 2) communication and participative management, 3) financial and information management, 4) human resources management, and 5) risk and crisis management. The findings revealed that such factors as “having a strong relationship with suppliers”, “using lean production and eliminating wastes”, “technological flexibility in production”, “implementing integrated Information Technology (IT) infrastructures in the SC”, and “safety stock of materials” were the most important factors affecting resilience in the SC. Generally speaking, what distinguish this study from the others in this field are the new and scientific framework of factors that it proposes through a systematic approach and the identification of the most important factors, which could serve as a guideline to senior managers and decision-makers.


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