Quality Control
1. Developed Reverse Logistic Airline Service Quality (RL AIRQUAL) Model for Reverse Support Service Quality Gaps Analysis in Air Industry

Nazila Adabavzeh; Mehrdad Nikbakht

Articles in Press, Accepted Manuscript, Available Online from 06 September 2021


  The airline industry plays a fundamental role in the economic and social development of societies and it also has an important impact on improving foreign trade. The airline industry is one of the main infrastructures for sustainable development of the country. The quality of the reverse engineering ...  Read More