Ali, H. and Arif, W. and Pirzada, D.S. and Khan, A.A. and Hussain, J. (2012). “Classical model based analysis of cost of poor qualityin a manufacturing organization”, African Journal of Business Management. Vol. 6, No. 2, pp. 670-680.
Al-Tmeemy, S.M.H. and Hamzah Abdul- Rahman, H. and Harun, Z. (2012). “Contractors' perception of the use of costs of quality system in Malaysian building construction projects”, International Journal of Project Management, Vol. 30, No. 7, pp. 827–838.
Anderson, J.C., Gerbing, D.W., (1988), “Structural equationmodeling in practice: A review and recommended two-step approach”. Psychological Bulletin, Vol. 103, No. 3, pp. 411–423.
Bajpei, A.K. and Willey, P.C.T , (1994). “A dynamic model of quality costs and benefits system for design quality”, International system Dynamics Conference.
Bamford, D.R. and Land, N. (2006). “The application and use of the PAF quality costing model within a footwear company”, International Journal of Quality & Reliability Management, Vol. 23, No. 3, pp. 265–278.
Campenella, J. (1999). “Principles of Quality Costs: Principles Implementation, and Use”, ASQC Quality Press, New York.
Chase, N. (1998). “Accounting for quality: counting costs, reaping rewards”, Quality, Vol. 37, No. 10, pp. 38-42.
Cheah, S.J., Md. Shahbudin, A.S and Md. Taib, F. (2010). “Tracking hidden quality costs in a manufacturing company: an action research”, International Journal of Quality & Reliability Management, Vol. 28, No. 4, pp. 405-425.
Chopra, A. and Garg, D. (2011). “Behavior patterns of quality cost categories”, The TQM Journal, Vol. 23, No. 5, pp. 510-515.
Czuchry, A.J., Yasin, M.M. and Little, G.S. (1999). “A practical, systematic approach to understanding cost of quality: a field study”, Industrial Management & Data Systems, Vol. 99 No. 8, pp. 362–366.
Eldridge, S. and Balubaid, M. and Barber, K.D. (2006). “Using a knowledge management approach to support quality costing”, International Journal of Quality & Reliability Management, Vol. 23, No. 1, pp. 81–101.
Gupta, M. and Campbell, V. (1995). “The cost of quality”, Production & Inventory Management Journal, Vol. 36, No. 3, pp. 43-49.
Hair, JR, and Black, W.C. and Babin, B.J. and Anderson, R.E. (2010). “Multivariate data Analysis”, Pearson Prentice Hall , Seven Editon .
Harrington, H.J. (1999). “Performance improvement: a total poor-quality cost system”, The TQM Magazine, Vol. 11, No. 4, pp. 221–230.
Juran, J.M. (1998). “Juran‘s Quality Handbook”, McGrawhill, Fifth edition.
Kiani, B., Shirouyehzad, H., KhoshsalighehBafti, F. and Fouladgar, H. R. (2009). “System dynamics approach to analyzing the cost factors effects on cost of quality “, International Journal of Quality & Reliability Management, Vol. 26, No. 7, pp. 685-698.
Loduca, D.P. (2011) “Exploratory Study of Barriers to Use of Feigenbaum’s Quality Cost Strategy within Design Engineering Firms”, Dissertation, Missouri University of Science and Technology. Low, S.P. and Yeo, H.K.C., (1998). “A construction quality costs quantifying system for the building industry”, International Journal of Quality & Reliability Management, Vol. 15, No. 3, pp. 329–349.
Mohandas ,V.P. and Sankaranarayanan S.R. (2008). “Cost of Quality Analysis: Driving Bottom-line Performance”, International Journal of Strategic Cost Management, Vol. 3, No. 2, pp. 1-8.
Montgomery, D. (1996), Introduction to Statistical Quality Control, Wiley, New York, NY
Morse, W.J., Roth, H.P. and Poston, K.M. (1987). Measuring, Planning and Controlling Quality Costs, NAA Publication,
Montvale, NJ. Purgslove, A.B. and Dale, B.G. (1995). “Developing a quality costing system: key features and outcomes”, Omega: International Journal of Management Science, Vol. 23, No. 5, pp. 567.
Rodchua, S., (2006). “Factors, measures, and problems of quality costs program implementation in the manufacturing environment”, Journal of Industrial Technology. Vol. 22, No. 4, pp. 1–6.
Schaffer, R. and Thomson, H. (1992). “Successful change programs begin with results”, Harvard Business Review, Vol. 70, No. 1, pp. 105-111.
Schiffauerova, A. and Thomson, V. (2006), “A review of research on cost of quality models and best practices”, International Journal of Quality & Reliability Management, Vol. 23, No. 6, pp. 647.
Sharma, R.K., Kumar, D. and Kumar, P. (2007). “A framework to implement QCS through process cost modeling”, The TQM Magazine, Vol. 19, No. 1, pp. 18–36.
Sharma, S. (1996). “Applied Multivariate techniques” ,Wiley, New York, NY. Sower, V.E. and Quarles, R. (2007). “Cost of quality usage and its relationship to quality system maturity”, International Journal of Quality & Reliability Management, Vol. 24, No. 2, pp. 121- 140.
Sower, V.E. and Quarles, R. (2003). “Cost of Quality: Why More Organizations Do Not Use It Effectively”, American Society for Quality, pp. 1-14
Superville, C.R. and Gupta, S, (2001). “Issues in modeling, monitoring and managing quality costs”, The TQM Magazine, Vol. 13, No. 6, pp. 419–424.
Weheba, G.S. and Elshennawy, A.K. (2004). “A revised model for the cost of quality”, International Journal of Quality & Reliability Management, Vol. 21, No. 3, pp. 291–308.
Zimwara, D. and Mugwagwa, L. and Maringa, D. and Mnkandla, A. and Mugwagwa, L. and Ngwarati, T.T. (2013). “Cost of Quality as a Driver for Continuous Improvement - Case Study – Company X”. International Journal of Innovative Technology and Exploring Engineering, Vol. 2, No. 2, pp. 132-139.