Quality Control
Status of quality improvement initiatives in manufacturing industry of madhya pradesh state in India

Chimata Murali Krishna; Satyam Sahu; Mayank Kisnya; Gunwant Mishra; Samyak Jain

Volume 9, Issue 4 , October 2022, , Pages 395-408


  The objectives of this work are to investigate the status of implementation of quality initiatives by manufacturing firms in Madhya Pradesh, India, and to compare large and small-medium scale industries. Very few researchers have attempted to compare large scale and small-medium scale firms in order ...  Read More

Increase service selling of formaldehyde products by implementing quality function deployment (QFD)

Ganjar Sidik Gandara; Riko Muri; Humiras Hardi Purba

Volume 6, Issue 3 , September 2019, , Pages 219-231


  The purpose of this research is to make the right design in improving the service of selling formaldehyde products in the Chemical Industry according to customer requirements by implementing Quality Function Deployment. Complying on customer satisfaction is important in the competitive global market, ...  Read More

QFD Application Using Combined ANP-DEMATEL Approach for Improving Service Quality: A Case Study of Dental Clinic

Mohammad Hassan Pourkhandani; Seyed Javad Iranban; Seyed Masoud Seyedi

Volume 1, Issue 2 , June 2014, , Pages 112-129

  The Quality Function Deployment method (QFD) is one of the most effective tools of designing and improving quality being used in order to supply customer’s requirements and enhancing his/her satisfaction. The main purpose of this research is to prioritize the identifiers of improving servicequality ...  Read More